Accountancy
118 Agriculture, Fishing
1 Finance, Insurance
95 Call Centres
0 Catering & Hospitality
102 Construction, Property
127 Customer services
59 Defence/Armed Forces
67 Education
2 Electronics
76 Engineering, Manufacturing 121 Graduate, Trainees
67 Healthcare & Nursing
60 Human resources
79 IT & Internet
534 Legal
69 Management consultancy 70 Marketing, Advertising, PR 88 Media, Creative
8 Non-profit, Charities
0 Public sector & Services
10 Recruitment sales
64 Retail, Wholesale
61 Restaurant & Food Service 5 Sales
134 Science
12 Secretarial, Administration 17 Security
0 Senior appointments
10 Telecommunications
3 Transport, Logistics
5 Travel, Leisure, Tourism
26 Other
73
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Accountancy
0 Agriculture, Fishing
0 Finance, Insurance
0 Call Centres
0 Catering & Hospitality
0 Construction, Property
0 Customer services
0 Defence/Armed Forces
0 Education
0 Electronics
0 Engineering, Manufacturing 0 Graduate, Trainees
0 Healthcare & Nursing
0 Human resources
0 IT & Internet
0 Legal
0 Management consultancy 0 Marketing, Advertising, PR 0 Media, Creative
0 Non-profit, Charities
0 Public sector & Services
0 Recruitment sales
0 Retail, Wholesale
0 Restaurant & Food Service 0 Sales
0 Science
0 Secretarial, Administration 0 Security
0 Senior appointments
0 Telecommunications
0 Transport, Logistics
0 Travel, Leisure, Tourism
0 Other
0
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Section: IT & Internet Vacancy 500 |
Post:service delivery manager*specialist
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Salary contractual |
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Requirements and conditions |
Age: |
Has no value
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Gender |
Has no value
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Education: |
no
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Work schedule: |
Has no value
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Work place: |
Sheffield
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The announcement text: |
Service Delivery Specialist Derbyshire Reporting to Service Delivery Manager Implementing an IS Service Delivery Structure, Supporting Services to several thousand end users at locations throughout Europe over multi platform environment Responsibilities Include: Defining Model Service Level Agreements Negotiating Service Level Agreements with internal & external Service Providers Working with Application Development Teams to negotiate End user Service Level Agreements Developing & Implementing a Service Reporting Structure (to IS & End Users) Working with Service Providers to ensure performance against Service Level Agreements Experience & Skills Required Understanding of ITIL Service management methodology approach (or similar) 2 Years + Experience of IS Service Delivery Management in a large multi platform environment Specific experience in negotiating & Managing IS Service Level Agreements Experience of Multi National Operation Management Reporting
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Contact information |
Employer: |
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Email: |
515@jobinleeds.informnow.com
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Phone: |
0208 315 9000
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Publication date: 2009-04-07 06:27:33
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