Accountancy
118 Agriculture, Fishing
1 Finance, Insurance
95 Call Centres
0 Catering & Hospitality
102 Construction, Property
127 Customer services
59 Defence/Armed Forces
67 Education
2 Electronics
76 Engineering, Manufacturing 121 Graduate, Trainees
67 Healthcare & Nursing
60 Human resources
79 IT & Internet
534 Legal
69 Management consultancy 70 Marketing, Advertising, PR 88 Media, Creative
8 Non-profit, Charities
0 Public sector & Services
10 Recruitment sales
64 Retail, Wholesale
61 Restaurant & Food Service 5 Sales
134 Science
12 Secretarial, Administration 17 Security
0 Senior appointments
10 Telecommunications
3 Transport, Logistics
5 Travel, Leisure, Tourism
26 Other
73
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Accountancy
0 Agriculture, Fishing
0 Finance, Insurance
0 Call Centres
0 Catering & Hospitality
0 Construction, Property
0 Customer services
0 Defence/Armed Forces
0 Education
0 Electronics
0 Engineering, Manufacturing 0 Graduate, Trainees
0 Healthcare & Nursing
0 Human resources
0 IT & Internet
0 Legal
0 Management consultancy 0 Marketing, Advertising, PR 0 Media, Creative
0 Non-profit, Charities
0 Public sector & Services
0 Recruitment sales
0 Retail, Wholesale
0 Restaurant & Food Service 0 Sales
0 Science
0 Secretarial, Administration 0 Security
0 Senior appointments
0 Telecommunications
0 Transport, Logistics
0 Travel, Leisure, Tourism
0 Other
0
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Section: Customer services Vacancy 220 |
Post:Swedish Customer Care Representative
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Salary contractual |
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Requirements and conditions |
Age: |
Has no value
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Gender |
Has no value
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Education: |
no
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Work schedule: |
Has no value
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Work place: |
Sheffield
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The announcement text: |
Swedish Customer Care Representative Location: Luton, UK (25 miles north from London) Salary: £16,000 - 17,000 (+relocation package if moving from abroad)
Project Background: Our client provides customer service to owners of motor vehicles across 20 European countries.
Job role * Activities * Responsibilities: Working in a team within a customer service centre environment, responsible for the resolution of incoming contacts from car customers and dealers.
General day-to-day duties include: · generally dealing with only Swedish speaking customers · initially focusing on answering inbound telephone calls · working to strict service level criteria and deadlines · working on own initiative to follow up and resolve the issues raised by customers · understanding and applying the policies of our client to resolve the enquiries raised · liaising with business partners · delivering excellent customer service in a professional, polite and clear manner · logging of all contacts and following up on action plans using a case management system · using modern computer technology - including Word and other Windows packages · role develops to include responding to correspondence in the form of letters, emails and faxes
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Contact information |
Employer: |
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Email: |
515@jobinleeds.informnow.com
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Phone: |
0131 555 0284
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Publication date: 2009-04-07 16:22:25
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